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Year After Year
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Refund and Returns Policy

We want you to love your purchase, and we do our best to make sure every item is made with care and attention to detail. Because many of our products are handmade, one-of-a-kind, or made-to-order, we ask that you please read our policy carefully before purchasing.

Need Help?

If there’s an issue with your order, please reach out within 7 days of delivery. We’re happy to help and will do our best to make it right. Contact us with your order number and a brief description of the issue.


Can I Return or Exchange My Item?

Due to the nature of our products (many being custom, upcycled, or handmade in small batches), all sales are final and we do not accept returns or exchanges at this time.

However, if your item arrives damaged or there’s a mistake on our part, we will absolutely make it right. Please contact us as soon as possible with photos so we can resolve it.


Custom & Personalized Orders

Custom, personalized, or made-to-order items are non-refundable. Please double-check all details (like names, sizes, and fabric choices) before submitting your order.


Lost or Damaged Packages

We’re not responsible for packages lost or damaged in transit, but we’ll help you file a claim with the carrier if needed. If you want extra peace of mind, we recommend selecting tracked shipping at checkout.


Sizing & Care

We include sizing details on every product listing. If you’re unsure, feel free to contact us before ordering—we’re happy to help! We also recommend following care instructions closely to keep your items looking their best.


As a Small Business…

We appreciate your understanding and support. We’re a small team (or a one-woman show!), and every item is made with love and intention. Thank you for supporting handmade!


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yayhandmade

Happening over at our Instagram page...

Introducing our newest little Tiny Tribe member… Introducing our newest little Tiny Tribe member… Norah! @norah.mylie
So excited to have her on the team. Help me welcome her below 👇🏼Psst… you can use code YAYNORAH to save on the site.
You thought you were just placing an order. I saw You thought you were just placing an order.
I saw it as a personal challenge. 🧵💨
⁠
From cutting table to post office in under 2 hours… because this mama doesn’t mess around.
⁠
Handmade? Always. Last minute? Sometimes. Worth it? Absolutely. 😎
⁠
Support small, get big energy. ✌️
Yesterday was a pinch-me kind of day. Our very fir Yesterday was a pinch-me kind of day. Our very first brand photoshoot… with the most incredible group of real moms (and dads!) and their little ones. It felt like stepping into a vision I’ve carried for so long.To every mama who’s ever supported my tiny biz… this is for you 💜. We’re just getting started.Thank you to all of the families that came out and let me borrow your kiddos for some fun in the sun. And to @capturedbykrissyphotography for seeing my vision and making it happen! Stay tuned for final pics.Drop a 🐚 if you want to see more behind the scenes!#canadianmoms #sustainablekids #behindthebrand #momswhomake
✨ Drop your biz in the comments… I’d love to ✨ Drop your biz in the comments… I’d love to cheer you on.
✨ And follow along if you’re doing motherhood and entrepreneurship your own way.
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